Track
Use patient-reported outcome measures (PROMs) to identify patients at-risk of treatment adherence.
Use patient-reported experience measures (PREMs) such as, customer satisfaction to improve patient experience
Analyse
Use real-time trends in appointment data, such as no shows, cancellations, rebooking rate, and patient visit average to make data-driven decisions.
Engage
Send personalised recall campaigns to re-engage patients. Track campaign effectiveness and take steps to improve patient engagement.
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